Strategy & Evaluation | A Data-Driven Agency

About Us | Why We Serve

Key Info

Catholic Charities data-driven agency and puts a lot of energy into strategy & evaluation of our programs.  We use this statistical data to develop and improve our programs. Our processes allow us to provide real-time data to make decisions allowing us to pivot quickly to meet community needs.

30

Strategic objectives to help accomplish our strategic goals.

10

Agency evaluation teams that review dashboards and discuss findings and adjustments.

 Through constantly seeking to improve and innovate our programs and services,
our staff uplifts and empowers individuals and families
by being instruments of God’s love and grace in the world.

 

Evaluation Approach

We strive to offer the highest quality services to those we serve; and our evaluation system exits to help us accomplish this. 

Evaluation Model

Through collaboration with evaluation experts, we developed a model specific to our needs.

Strategic Goals

An example of our evaluation model in action is our strategic plan. It has 4 goals and 30+ program objectives within those goals.

Our evaluation System helps us improve our programs by:

  • Helping us determine what aspects of a program are going well, we areas may need improvement, and why.
  • Generating ideas for changes that could improve our effectiveness.
  • Encouraging progress towards evidence-based models to advance our mission.

Our Evaluation Model encourages us to:

  • Put our impact on the community at the center
  • Get our program models on paper
  • Ask questions about how we can do things better
  • Inform our practices with the latest research
  • Design new tools and establish targets for results
  • Collect and store meaningful data
  • Report data efficiently through the dashboards
  • Analyze data to apply changes that improve our programs and our impact on the community

Goal 1: People

Equip and encourage staff and volunteers with the tools and motivation to serve clients exceptionally, uphold our mission, and realize their God given potential.

Goal 2: Services

Provide supportive, trauma informed, services to empower individuals experiencing poverty to achieve greater stability for themselves and their families.

Goal 3 Infrastructure

Expand and develop access to housing.

Dashboards 

Our dashboards are a summary of each program and service for which we have data. They allow for a quick summary of each program. Updated monthly, they give a quick snapshot and allow us to make informed decisions.

Programmers cooperating at IT company developing apps

Volunteer for this Service

Our Performance and Innovation Team is always looking for volunteers who have a passion for collecting and analyzing data to support the needs of programs.  Interested?