Comprehensive Case Management / Family Life Coaching

//Comprehensive Case Management / Family Life Coaching
Comprehensive Case Management / Family Life Coaching 2017-08-17T10:36:30+00:00

A group of ladies working with case managers during Women's Opportunity Workshop

Comprehensive Case Management and Family Life Coaching are available for families and individuals throughout Catholic Charities’ programs.  Case Managers & Family Life Coaches work closely with their clients to help develop a plan, then provide guidance, information, and resources.  Clients are guided with compassion and purpose, mapping out their journey based upon realistic goals, their abilities and financial resources, and support systems to help build resiliency and ultimately achieve greater stability.

Through using specific tools, having access to over 75 Catholic Charities programs and services, numerous partner agencies, and community collaborations, Case Managers and Family Life Coaches can help clients in many ways.  They can help clients find housing, enroll them in financial literacy, parenting classes, citizenship preparation classes and Know Your Rights seminars, get them involved in employment and life skills training, direct them to resources such as SNAP, CCAP, TANF, and other assistance programs that can help sustain them while they gain skills needed to become more stable and resilient, and ultimately, achieve a level of self-sufficiency.

Case Management Systems Used:

Colorado Family Support Assessment – Version 2.0 (CFSA2) is the primary case management assessment tool used by network Family Resource Centers (FRCs) to assess family outcomes and it is used throughout Catholic Charities family programs.  It assesses a family’s situation before receiving services and repeats the assessment in 30 to 90-day intervals, with a minimum of 30 days required between assessments.

Homeless Management Information System (HMIS) is a local information technology system used to collect client-level data on the provision of housing and services to homeless individuals and families and persons at risk of homelessness.

The VI-SPDAT is the result of a combination of two tools – the Vulnerability Index (VI) survey created by Community Solutions for use in street outreach, which helps to determine the chronicity and medical vulnerability of homeless persons, and the Service Prioritization Decision Assistance Tool (SPDAT) created by OrgCode as an intake and case management tool.  The VI-SPDAT is a pre-screening or triage tool that is designed to be used by all providers within a community to quickly assess the health and social needs of homeless persons and match them with the most appropriate support and housing interventions that are available.

A triage tool like the VI-SPDAT allows homeless service providers to similarly assess and prioritize the universe of people who are homeless in their community and identify whom to treat first based on the acuity of their needs. It is a brief survey that service providers, outreach workers, and even volunteers can use to determine an acuity score for each homeless person who participates. The scores can then be compared and used to identify and prioritize candidates for different housing interventions based upon their acuity. Using the VI-SPDAT, providers can move beyond only assisting those who present at their particular agency and begin to work together to prioritize all homeless people in the community, regardless of where they are assessed, in a consistent and transparent manner.

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