Guest Insight | Marian House to Open a Food Pantry

Marian House Campus

BY LORRI ORWIG

Providing food to people in need has been a cornerstone of Catholic Charities services for years through the daily hot lunches at the Marian House Kitchen. We also provide food boxes to seniors and emergency food bags to families and individuals in case management. These options are important but have not been part of a larger program to supplement a household’s monthly food support regularly.

Today, plans are underway to open a food pantry at the Marian House in January 2021 to bring all Catholic Charities nutrition assistance under one program. Clients using the pantry will have access to wrap-around services as they work with a case manager to move toward increased stability and receive a monthly food box that will allow them to stretch their limited resources further.

Many of the households we serve are experiencing food insecurity in addition to crises around housing, employment, and access to healthcare. This program allows Catholic Charities to address all four of these areas in a more meaningful way while case managers work alongside clients to create a plan for stability.

During the past seven months, the Marian House made changes to the daily meal service due to COVID-19. We saw many households struggle with access to food. With the closure of two partner agencies – ESM and REACH – where many of our clients received nutrition support, it was natural to explore nutrition opportunities for families already engaging with Catholic Charities in other programs.

“During the pandemic, we converted the cafeteria-style dining room with picnic tables, to pre-plated, pre-set meals at round tables – more like a restaurant. Many of our chronically homeless population have moved to SRM for their noon-time meal, freeing up our family dining room, which will now house the pantry,” said Andy Barton, CEO of Catholic Charities.

“The location is perfect because of the volume of people accessing our services each day at the Marian House Campus,” said Lorri Orwig, Sr. VP of Operations. “We envision shelf-stable food, fresh fruits and vegetables, and perhaps, a variety of prepared foods from our kitchen for a family to take home.”

Partnerships are vital to our programs’ success and this includes the work we do with Care and Share, allowing us to provide The Emergency Food Assistance Program (TEFAP) for families and the Commodity Supplemental Food Program (CSFP) for seniors. With the support of our longtime food donors, both individual and retail, we envision a pantry filled with a variety of shelf-stable, fresh, and prepared items that will allow the households we serve to stretch their food dollars. Hours of operation and information about enrollment into the program will be announced in the coming weeks.

Lorri Orwig is the Sr. V.P. of Operations at Catholic Charities of Central Colorado

BY BOBBI ALMEIDA

I’m just going to start by pointing out the obvious: COVID-19 has really restructured the world.  It has brought forth changes that have become our new normal.   Social distancing and face masks have impacted not only our way of life but, for me, it impacted my state of mind as well.  As strange as it may sound, the masks make me feel as if I am invisible.  The masks make it impossible to know if someone is smiling or if they are irritated.  I miss the friendly smiles, even the ones in passing from a stranger.   I find myself still smiling at people from behind the mask, even though they have no idea that I’m doing it.   Maybe it’s just me, but the masks have made the world so much colder and more impersonal.

Please bear with me a moment as I give a little background that will seem irrelevant, but I assure you that will take you to the basis of this blog.  Those who know me know that I start each day with my diet Dr. Pepper.  It has to be a fountain drink with a lot of ice.  I have never been a coffee drinker (although my co-workers swore that would change once I began working full-time at the Marian House.)  I have never cared for coffee, but my soda serves the same purpose as coffee.  I have one particular 7-11 that I go to every morning before work.  I have gone to this same store every day for at least a year, perhaps longer.  Needless to say, they know me there.  Some know me by name, others by the large drink refill I get.

Not too long ago, I was heading into 7-11 to get my morning drink.  I was greeted outside by an employee who was desperately trying to figure out a way to get me a free drink. He offered to take my bottle and fill it, then bring it out to me. I politely declined, telling him while I appreciated it, I could not see him getting in trouble over a dollar drink. This is not a clerk I see too often, and I believe he works only stocking shelves, as I have never seen him behind the counter. Truthfully, I never really noticed him until he talked to me that day.   He was extremely friendly, telling me how he sees me in there a lot and just wanted to show appreciation for his regular customers.   I once again thanked him and went about getting my dollar drink and not thinking much more about it.

Fast forward a week or so later:  I once again was at 7-11 getting my drink.  It was about 5 a.m., and I was at the register about to pay.  I suddenly heard someone behind me yell, “NO, NO.”   As I turned around, I saw the same clerk from the other day approaching the counter.  He reached into his pocket and slapped a dollar on the counter, and said, “I have been waiting a long time to do that for you.”  I smiled and thanked him several times, also telling him he did not have to do that.   It was a small gesture that had such a big impact on me.

I left the store with a huge smile that, hopefully, that clerk could see, even with my mask on.  My drive to work that day was different from other days.  Most days, it is time to reflect or simply sing along with the radio.  It is usually time spent going through the motions and not really thinking much about it.  On this day, it was different.  I thought about how much it must have meant to this man to have bought me my drink.  I thought about how long he must have planned it, simply waiting for me to come in.  And I wondered how many others he had done this for.  Surely, I can’t be the only one.

I got to work and was still thinking about his gesture.  Then I thought about what the world has become.  How we are so busy distancing ourselves and wearing masks to hide from the COVID-19 germs that perhaps our kindness and tolerance of our fellow humans have become lost in the chaos.   I thought about the man from 7-11.  I could only imagine that he was smiling, but because of the mask, all I can do is guess.  This pandemic has changed our world and changed basic human interaction.  Hugs have been replaced with elbow bumps.  We now have to look at someone’s eyes to know if they are smiling.  Fortunately, COVID-19 has not changed the kindness that exists in the hearts of many.  Somewhere in the darkness, kind people still exist.  The pandemic has changed many things, but kindness and compassion do not have to be part of that change.

I just wanted to share this story, as it was the highlight of my rather mundane week.  It is crazy to think that this guy has been wanting to buy my morning Dr. Pepper and I never even noticed him. I think it was a reminder that COVID-19 can make us feel invisible, but someone is always taking notice.  More importantly, it also serves as a lesson that a gesture of kindness really goes a long way – even if it is just a dollar drink.

Bobbi Almeida is a former security guard at Catholic Charities Marian House and a frequent contributor to the Catholic Charities blog.

BY BOBBI ALMEIDA  

As any resident of Colorado will tell you, if you don’t like the weather wait an hour; it will change.  Or how about the one about having all four seasons in one day?  The topic of weather here can generate any number of jokes. However, the storm that recently passed through was no laughing matter.   

For most, the bitter cold and high snow accumulation likely kept you indoors.  Perhaps you were relieved to have an extra day off work.  Or maybe you just worked from home.  Regardless, the warning came from the city if you don’t have to be out, please stay inside.  For me, it was my day off, so I was just lying around, not really planning on doing anything.  I am not a fan of cold and snow, so it wasn’t hard to convince myself to lounge around all day. 

I then received a video from my boss.  It was of the security team putting together pastry trays for the day.  I laughed at them, hard at work, doing the very job I loved as a volunteer.  Then I received a call from my boss.  Seems the weather had kept most of the volunteers away that day, and he was asking if I wanted to come in.  Without hesitation, I agreed.   The roads were a mess.  The high temperature that day was 19.  Not even sure what the wind chill was, but it was cold.  A bitter cold with high winds and blowing snow.  I describe this not for you to take pity on me but rather to try and put this into perspective.  While I crawled out of bed in my warm house, I was coming to a place to help people who do not have that luxury. 

I arrived at work to find the meal being prepared by about seven volunteers.  On a typical day, this is a job for about 25 people.  When they say it takes a village, this is the truth.  Although client services was closed, two directors came to ensure that the warming shelter was in place (Marian House opens the doors of the client service anytime the temperature falls below 32 degrees).  On the soup kitchen side, there were directors helping to prepare the meal.  Other directors and managers were doing dishes, and our CEO was busing tables.  By the end of the day, the Marian House served 572 meals.   

Mother Nature may have shut the city down, but that does not stop the Marian House from serving the daily meal.  I asked some of the longer-tenured employees and discovered that the Marian House had never missed serving a meal:  not during the move into the new facility, not when there was a basement fire.  I was reminded of a situation a couple of years ago where the wind had caused a major power outage in the downtown area, and the Marian House still opened.  Sack lunches were served, and the hungry still ate. 

If the past couple of storms are any indication, we are in for a long, cold winter.  For most of us, the snow accumulation may impact our commute and our schedule.  It may be an inconvenience to our day or an unplanned trip to the store to stock up on groceries in case we are snowed in.  But what about those who are out in the elements, wherthe weather plays a primary factor in their way of life?  This likely isn’t something that crosses our minds.  To be honest, until I became a part of the Marian House family, I never even gave it any thought.  The reality is that people who are homeless are still hungry, and the Marian House will still offer a hot, nutritious meal.   We are a 365day operation.  Even if the volunteers can’t make it, the staff will make it happen.  Because in this line of work, there is no such thing as a snow day. 

Bobbie Almeida is a former security guard with Catholic Charities Marian House.

 

 FOR IMMEDIATE RELEASE

May 10, 2019

Contact: Rochelle Schlortt, Chief Communications Officer

(719) 866-6443 or rschlortt@ccharitiescc.org

Marian House to “flip the switch” on solar panels

 On May 13, 2019, at 9 a.m., we will celebrate the “flipping of the switch” on our new solar panels at the Marian House as we become one of less than five solar-powered soup kitchens and food banks in the country! Join us for a media event to usher in a new era of energy-efficiency and love for our community at the Marian House.  We will hear from Nancy Brodhagen, owner of Peak View Solar, Andy Barton, CEO of Catholic Charities, and Jim Benavidez, Marian House Director, on this remarkable gift to Catholic Charities of Central Colorado (CCCC).  You are invited to join us as we thank the team at Peak View Solar and share a few more of our efforts to continue to ‘Go Green’ at the Marian House. Colorado Springs Utilities will be on hand to share in the event and celebrate their contributions to the new energy-efficient initiative at the Marian House as well.

In early 2019, Nancy and Phil Brodhagen, owners of Peak View Solar/El Paso Green Energies, contacted CCCC with an idea to help the Marian House ‘Go Green.’  Nancy and Phil said they felt called to give back to the community they love and chose the Marian House to do just that. They originally planned to donate a few dozen solar panels for the roof of the Marian House, hoping to help save valuable dollars on energy costs and return those funds back to our programs.  As many of their employees heard the idea, the effort grew. Several of their employees mentioned they had needed the services offered by the Marian House at one time, and it was a godsend in their time of need. Many of these same employees asked to install the solar panels at the Marian House on the weekend so they could donate their time and labor. The Brodhagens decided to increase the donation to 90 panels and include the labor and installation.  Peak View Solar estimates the fair market value to be $75,000, not including the estimated $500 a month in energy cost-savings the Marian House anticipates as a result of this gift!

About Marian House

The Marian House is much more than a soup kitchen.  It is a place of help and hope for people seeking sustenance, employment, health services and so much more.  This year, Catholic Charities celebrates 25 years of operating the Marian House Soup Kitchen, although the soup kitchen has been around since 1970 and located at the Marian House location since 1985.  Over that time, it has grown from a place to receive a daily hot meal and a warm welcome, to a hub of activity to help individuals and families move forward to achieve a sustainable future.

About Catholic Charities

Catholic Charities of Central Colorado (CCCC) is a nonprofit organization serving people in need.  We provide compassionate, competent, and professional services that strengthen and support individuals, families, and communities based on the value and dignity of human life.  CCCC provides numerous services within a 10-county area for families, the working poor, low-income, and vulnerable populations through Community and Parish Engagement; Family Immigration Services; Family Services, Life Connections Pregnancy Support Services, Counseling, and adoption programs;  Marian House Hanifen Center programs – Client and Community Outreach Services, the Hanifen Employment Center; Marian House Soup Kitchen; and programs and services originating in the Castle Rock regional office.

Services are focused on four main areas and case management is available in all service areas:

Family Services:

Childbirth Education; Parenting and English as a Second Language classes; Adoption and related support services; Family Immigration Services; Early Literacy, Family Mentorship; Home Instruction for Parents of Preschool Youngsters (HIPPY); Playgroups and more.

Health & Well-Being Services:

Families, Individuals, and Couples Counseling; Prenatal Nurturing classes; Hygiene Item support, and access to Community Health Partners for medical and mental health services.

Paths to Opportunity:

Financial Literacy and Computer Classes; Know Your Rights Seminars and Citizenship classes;  Tax Assistance via VITA; Legal Help; Hanifen Employment Center Job and Life Skills Training.

Emergency & Essential Human Services:

The Soup Kitchen is open 365 days a year; Emergency and Senior Food Boxes;  Community Outreach Services such as help with household items, children’s & adult clothing, and baby needs such as diapers, baby food, and formula.

Catholic Charities of Central Colorado services are available in three locations:

Colorado Springs Office                                                    Castle Rock Office

228 North Cascade Ave.                                                    210 South Wilcox Street, Suite 102

Colorado Springs, CO 80903                                            Castle Rock, CO 80104

Phone:  (719) 636-2345   Fax:  (719) 636-1216                Phone:  (720) 215-4521  Fax:  (303) 688-4016

Marian House Complex                                                    Helen Hunt Campus

14 West Bijou Street                                                          917 E. Moreno Avenue

Colorado Springs, CO 80903                                            Colorado Springs, CO 80903

Phone:  (719) 475-7314                                                    Phone:  (719) 578-1222

 www.CCharitiesCC.org

BY ANDY BARTON

I love my neighbors.  They are an older couple who have lived in the house next door for over 40 years.  She bakes us the most incredible cakes in exchange for shoveling their walks.  He waves to me in the mornings when we are out getting our respective newspapers.  By virtue of our shared property line, we look out for and take care of each other.

If the word “neighbor” were defined only as the folks in the house next door, it would not have warranted one of the most important questions in scripture: “And who is my neighbor?” (Luke 10,29).  We are told that this question, asked of Jesus by a legal scholar, is part of a test.  The answer illuminates Christ’s teaching on both the greatest commandment (Luke 10, 25-28) and the Good Samaritan (Luke 10, 29 – 37).  Sandwiched between such rich and well-known texts, it is easy to overlook the importance that this question continues to have in the present day.

Our English use of neighbor comes from the Anglian word “nehebur” which translates to near (nehe) and dweller (bur).  It is a definition fundamentally related to proximity.  This way of understanding “neighbor” in common use complicates the message in the Gospel of Luke, as well as the way in which we respond in our daily lives.  While it may sometimes be challenging to love the person in the house, office, or pew next to us, there is enough similarity by virtue of shared space that we understand why we should love them.  It is harder to love those who are not next to us and with whom we have very little in common.  Yet this is what Jesus asks of us.

Here again, a closer look at language can be instructive.  The original Greek scripture has two words that are like the English “neighbor.”  The first is “geiton,” which means living in proximity but goes further by also implying friendship.  While “geiton” occasionally occurs in scripture, the more common word translated to “neighbor,” and the one used in Luke specifically, is “plesion.”  Plesion has nothing to do with the location of a dwelling.  Instead, the word is defined as a fellow member of the community and, in use, connotes those who share in the covenant with God.

As the Greek translation and the parable of the Good Samaritan makes clear, the definition of neighbor in scripture has nothing to do with fences or property lines.  It is unconcerned with nationality or tribe.  (The Samaritan, after all, is traveling outside his home region in Judea:  there was no reason to assume that the man he encountered was a fellow countryman.)  Nor do health conditions, socioeconomic levels or livelihood have anything to do with being a neighbor.   Neighbor refers entirely to encounter and engagement with our fellow human, especially when he or she is in need.

Loving our neighbor and tending to those who are in need is so much bigger than just doing what is right.  Jesus’ reminder of the greatest commandment in the Gospel of Luke is in answer to the question of inheriting eternal life.   That alone is a compelling reason to act accordingly.  However, tending to those in need is also a matter of the common good.  Defined in the Compendium of the Social Doctrine of the Church, the common good is “the sum total of social conditions which allow people, either as groups or as individuals, to reach their fulfillment more fully and more easily.”  Put another way, as members of the human community; we are all linked.  The suffering of any will ultimately affect the fulfillment of the whole.

We need only to look around or read a newspaper to see how the common good is undermined by turning our backs on neighbors in need.  Ignoring the problems of those experiencing poverty leads to homelessness, followed by the camps that spring up in our parks:  looking away from the poverty and crime of Central American countries leads to refugees overwhelming the U.S. border.  Certainly, there are policy arguments, founded in law, for hardline responses to these crises.  Those conversations are difficult and necessary; however, I believe Jesus would remind us that the people in camps and amassed at the border are, first and foremost, plesion — our neighbors.  And we are called to love them as we love ourselves.

Sometimes, the most important question you can ask is the easy one.  Surely that first-century lawyer could have come up with something far more challenging than “Who is my neighbor?.”  Yet it is in the asking of that simple question that we receive some of the most important guidance to our Christian faith.  To that end, perhaps we should revisit that question, and its answer, regularly to ensure that we do not become like the priest or the Levite on the road to Jericho, passing by our neighbors in need.  The Good Samaritan treated a stranger, his neighbor, with mercy.  Jesus says to all of us, “Go and do likewise.”

Andy Barton is the President and CEO of Catholic Charities of Central Colorado.  This article first appeared in the Colorado Catholic Herald.

BY BOBBI ALMEIDA

“Until you do it, you do not realize the impact volunteering has – not only on the people you are helping but on yourself as well.”

April is volunteer appreciation month.   I want to take this opportunity to talk about the impact of volunteering.

Volunteering literally changed my life in ways that I never thought possible.  While most people have their reasons for volunteering, mine started out as what I would consider selfish.   I started out at the Marian House once a month for three hours.  To be honest, when my friend asked me to go, I had never even heard of the Marian House and had no idea what to expect from the time I would spend at the soup kitchen.  I left that day with a heavy heart.  Sadly though, it was not life-changing at that time.  For me, it was a few hours counting people with a grocery store scanner and a page of bar codes.  This went on for several months until I hit a dark time in my life.  It was at this moment that I decided I had to do something, or this darkness was going to get the best of me.  I woke up one day and said to myself, “You can lay in bed and cry all day, or you can get up, go to the Marian House and help feed people who have real-life issues.”

This was the start of my newfound passion and the moment that volunteering literally changed my life.  I began to volunteer twice a week, every week.  I found a place where I could lose myself and become a whole different person!  For almost three years, I kept up this pace.  I would volunteer anytime I was not at work and when the Marian House was open.   I built a rapport with the clients, staff, and volunteers that ultimately helped land me the position of weekend security officer.  There was not a day that went by that I did not feel the impact of my service.  In this two-year time frame, I logged about 1,500 volunteer hours, and most of them were a way for me to hide from the depression that had taken over my life.  There was not a day spent at the Marian House where I did not feel appreciated and actually felt like I mattered.  I still volunteer on the rare occasion that I am not working because I love it that much!

When I hear volunteer appreciation, it really seems too simple to me.  There are so many people that benefit from volunteering.  Starting with the obvious – the clients.  The Marian House serves, on average, about 600+ meals a day.  I was there when we served 819 people during a rainy day barbecue in April 2018.  These meals are not possible without the many volunteers who make it happen every day of the year.

The soup kitchen staff also benefits from the work of the volunteers.  Generally, there are 3-6 staff members working on a daily basis.  To have a smooth running service, it takes a village.  From food prep to clean up, there is so much that needs to be done to feed the hungry people that come through the door successfully.  This is not possible without the volunteers.  

To put it into perspective:  Volunteers are at Marian House from 7 a.m. to 2 p.m. daily, spread across two shifts.  With roughly 74 volunteers a day, the average number of volunteer hours per day is 250.  Let me throw one more number your way… 90,000.  That is the number of volunteer hours, roughly, that it takes to run the soup kitchen each year successfully.  As a staff member, I cannot even begin to express the appreciation I have for the volunteers.  I think I speak for the entire staff when I say thank you for what you do.  

Whether you are a first-timer or a seasoned veteran, you are the reason the Marian House is successful day in and day out.   If you have not volunteered, then you have no idea what you are missing.   Many of our volunteers have been volunteering for years.  I recently worked with a lady who has been a volunteer since 1988.  There is something to be said about volunteering if people are spending 31 years of their life doing it.  

April is volunteer appreciation month; however, in my world, every day is volunteer appreciation.  If you are reading this and have not volunteered, I encourage you to do so.  There is a link on the Catholic Charities website with information, or feel free to call the volunteer office at 719-866-6559.

Bobbi Almeida is a former weekend security guard for Catholic Charities.

By BOBBI ALMEIDA

Homeless.

Admit it.  When you saw that word, you immediately had an image in your head.  Likely, it was one of someone dirty, lazy, and addicted to drugs, and perhaps you felt a little fear in your heart as well.  That is the stigma associated with the homeless community.  The dictionary defines stigma as a mark of disgrace associated with a particular circumstance, quality, or person.  This really hit hard.  Who are we to say it is disgraceful to be homeless?  We have no idea what led to that disposition.

People who are homeless are a tight-knit community, much like the one you live in.  The obvious difference is the lack of a building to call home.  They look out for each other, and many help others when they can.  While you may ask your neighbor to borrow a cup of sugar, their neighbor may provide an extra blanket or share food.  Homeless communities have a “neighborhood watch” system that is probably more effective than the one in your neighborhood.  They look out for each other because, for them, it is about survival.

The stereotype of the homeless is not likely to change.  The fact is drugs and mental illness is a way of life for many people on the streets.  But if we are being real, think about your neighbors.  Which one of them has battled or is battling drug addiction or alcoholism, mental illness, or even unemployment?  Most of us cannot answer this simply because we do not know the answer.  Just because your neighbor bought a $50,000 sports car does not mean that his life is perfect.  He may be battling a drug habit no one knows about or will never know because he has four walls and a roof to hide behind.  People who are homeless are visible, out on the street, with nowhere to hide their secrets.  This leads to the stigmas and stereotypes associated with them.  I want to say it again, not all the stigmas and stereotypes about the homeless are true.

Some families are homeless due to a divorce, a health event, or because a parent lost a job.  Some are homeless even though both parents work minimum-wage jobs because they cannot afford a place to live, particularly if they have multiple children.

Let me tell you a story about a client I met when I volunteered.  I will call him Chris to protect his identity.  I made a point to chat with Chris when he came to the Marian House for lunch.  One day, Chris told me how he had returned to his camp to find his tent and sleeping bag gone.  They had been stolen. You can imagine how upset he was.  His home had been vandalized.  A friend from church took him to lunch the next day at a restaurant he had always loved – Big Train.  His eyes lit up as he told me this.  That same man offered to buy him a new tent and sleeping bag, but Chris refused, saying, “It will just get stolen again.” He also told me that this man had offered him some work the next week.  Again his eyes lit up like the sky because he was genuinely happy to have work.

It is really quite simple, and Chris’ story shows that not all who are homeless are looking for a handout or to get something for nothing.  Many just fell on hard times and are struggling.  They are not lazy, addicted to drugs, or want everything given to them.  Some just want a chance.

Too often, we (myself included) get stuck in our own little world.  When I listened to Chris talk that day, it really sank in and stuck with me.  I realized that my world is simple.  I know where I will lay my head tonight and where I will go to my job tomorrow.  Yes, things go wrong.  The road does not always lead where we want it to.  But at the end of the day, we have more to look forward to than some.  Chris told me the highlight of his week is seeing me at the Marian House.  Now imagine if something like that could make OUR day.  It is such a simple thing to step out of our world and into someone else’s.  You just never know the impact you might have on someone and perhaps how your actions can help change a life or the misconceptions and stereotypes that people hold.  Just because the homeless do not come in a package that you like to see doesn’t mean the contents are not worthy of kindness and grace.

I have been battling depression for most of my life.  It wasn’t until four years ago that I was diagnosed as being depressed.  I tell you this because this is something that those close to me know.  However, to see me on the street, you would never know this to be true.   I am not ashamed of it; it is just a part of who I am.  I say this to show that not all of our perceptions of people may always be accurate, whether it is our opinion of the homeless, the neighbor across the street, or even the weekend guard at the Marian House.  We all have our secrets and things in our past that make us who we are.  And the truth is, you only know what someone will allow you to know.  So, what misconceptions do you carry around, and how will your actions help your neighbors in need?

Bobbi Almeida is a former Security Guard for Catholic Charities at the Marian House

BY BOBBI ALMEIDA

We have all seen them, people on the side of the road with their homemade cardboard signs asking for help.  With phrases like “Veteran down on his luck” or “Anything helps,” they position themselves at intersections with the hopes that passersby will give them a few bucks.    It is safe to say that many of us have, at one time or another, given money to help out someone in need.  But are our impromptu donations really helping out?

In May 2018, the City of Colorado Springs launched its “Handouts don’t help” campaign.   Signs were placed on medians throughout the city, encouraging people to text donations to help local agencies that support the homeless community rather than giving money directly to people on the streets.    Donations received are facilitated by the Pikes Peak United Way and distributed annually to various agencies that play a part in the day-to-day lives of the homeless community.

The campaign has sparked a mild controversy as to whether giving money directly to the panhandlers really helps.  It is my opinion that it really doesn’t.   While this is only my opinion, I will support it by saying that I have been involved with the Marian House for almost five years.  And if I have learned one thing during this time, it is that there are countless resources available to those in need.  A few examples are the Marian House (of course), where people can receive a free meal once a day, with no questions asked.   Clients are welcome to go through the line as many times as they like.  In addition, on most days, there are packaged food items placed at the back of the dining room, free for the taking.  Items such as bread, pastries, and yogurt are frequently given away.  In addition to food, the Marian House offers its client service support.     Client services offer many resources which are free for the asking; one such service is the on-site SET clinic, which offers assistance with navigating the medical system and offering a variety of on-site medical services.   Clients can receive basic medical help, mental health assessment, and flu shots, all free of charge.  Other resources available at client services include assistance with obtaining clothing, job placement, mail pick up, and pro-bono legal services.    Keep in mind this is just one agency, amongst several in the city, which are there to help.  Assistance is there for the asking.

While handing someone a few bucks at an intersection might seem like it is helping, the question is, “Does it really?”  While I, for obvious reasons, cannot speak to where the money goes, the assumption is that oftentimes it goes to drugs and alcohol.  Truthfully, I cannot say with any degree of certainty that this is the case, and perhaps it is not fair to make that assumption.  But I can say with confidence that when you give to local agencies, such as Catholic Charities, the money is used to help maintain the various resources that are offered.  Handing the guy on the corner a couple of bucks is a temporary solution to what is really a permanent issue.  We cannot turn a blind eye to those in need:  most of us want to help and make some sort of difference.   The real difference, however, is made by giving to reputable agencies that help large numbers of people rather than giving a handout on the streets.

Before volunteering at Marian House, I was oblivious to the homeless world.  I would see them on the street and turn away as if that would make the issue itself go away.  I never gave it much thought because, honestly, like most people, I believed it wasn’t my problem.    And maybe in the scope of our daily lives, it still isn’t.   But you bring in the human factor, and most of us want to help.  I will admit that even though I deal with the homeless more frequently than most, I still find it uncomfortable to see them on the streets asking for money.

Another way to help is to carry care packages in your car.  For a few bucks, you can put together some much-needed items, and rather than handing out cash, hand out a bag with socks, hygiene products, and small snacks.  Perhaps include a piece of paper with the address of the Marian House to show them an available resource because, let’s be real here, if you don’t know about a resource, you cannot utilize it to make a difference.  And what Catholic Charities and the Marian House do really does make a difference.

The reality is giving a homeless person a couple of bucks won’t alleviate the issue. Why give them a couple of bucks when you can give so much more?  The next time you reach for that money, please consider a donation to a local agency instead.  After all, and handout is not a helping hand.

Bobbi Almeida is a Security Guard for Catholic Charities at the Marian House

BY BOBBI ALMEIDA

It is that time of year again.   Time for families to begin making their holiday plans.   Children anxiously count the days until Santa will come and bring them presents.   It’s time for husbands and wives to decide which in-laws they will spend the day with.  It is bright lights, trees, and sales galore.  But for some, this is not how their holidays are defined.

For some, it is the anxiety of wondering where their next meal will come from.  It’s hoped that they have enough supplies and clothing to make it through the bitter cold temperatures.  It is the reality that all of their worldly possessions are tucked into a backpack or a shopping cart.   Families who barely have enough to pay rent or utilities have nothing left to provide any extras for their kids.  This is their reality.  The fact is, poverty and homelessness don’t take a holiday.

For places like the Marian House, there is a rise in donations this time of year.  Volunteers come in full force, and during the holidays, some have to be turned away.  The giving spirit is abundant, and folks just want to help.  Unfortunately, the need is just as great in December as it is in the middle of June.  Hunger does not stop with the cold of winter, the ringing in of the holidays, or the heat of the summer.  As a part of the Marian House family, I see the way the shelves fill up during the holidays.  I see volunteers coming in and cheerfully preparing and serving meals to the ones who pass through the doors during meal service.  The need remains the same year around, but the impact is not as urgent, or so it seems.

Hunger and homelessness are year-round issues.  The sad reality is it does not take time off for Christmas or Thanksgiving.  It also does not take time off in the summer.  The Marian House operates 365 days a year.  When the city closes for inclement weather, the Marian House still operates.  There are still hungry people that count on the meal they receive from Marian House.  For some, it is the only meal they have on a daily basis.   There are times when the Marian House operates with a shortage of volunteers, yet the job gets done.  This does not happen during the holidays.  There is something about the holidays and the spirit of giving that makes people open their hearts and their wallets.  While every dollar donated and every hour spent volunteering is undoubtedly appreciated, it isn’t enough to only recognize the need during the holidays.

Often the battle to end poverty seems hopeless.  But it is never thankless.  Whether it is from the mouth of a client who just had a meal or the smile on a child’s face as they leave with a toy to play with, the appreciation is there.  If you don’t believe me, come in and spend a few hours volunteering.  You will leave with your heart as full as the stomach’s you just helped feed.   For many, holidays are about family and giving.  Giving is not limited to just holidays for the Marian House family.  Please, come be a part of a year-round battle.  After all, poverty doesn’t take a day off.

Bobbi Almeida is a security guard at Catholic Charities Marian House.

The Colorado Springs locations of Safeway will be delivering 1,320 turkey meals to the Marian House Monday, Nov. 19, at 10:30 a.m.  Each meal consists of a 7 – 7.25 lb. Honeysuckle white bone-in, raw turkey breast with stuffing, gravy, and mashed potatoes.  Each meal should serve 4 – 5 people, and it is estimated that between 5,280 – 6,600, people could be served through this effort.

Employees from Safeway, along with store management, will be at the Marian House to help unload these meals from a Safeway semi-truck.  Shortly thereafter, Catholic Charities Marian House staff will deliver the meals to families in need throughout the Central Colorado area from Leadville to Limon so struggling families can have a traditional Thanksgiving celebration and a source of protein for several days after Thanksgiving.

Media are invited to be on the Marian House property – 14 West Bijou Street in Colorado Springs – for this amazing show of community support at 10:30 a.m. Monday, Nov. 19, 2018.  Heather Halpape – Communications & Public Affairs Manager for Safeway, and Andy Barton – CEO of Catholic Charities, will be available for interviews.  We will also have a client receiving a turkey meal who will be available for interviews.

Patrons of Safeway have been contributing toward the meals through Turkey Bucks donations for the past month during checkout when they were asked to support holiday meals at Marian House.  This is the sixth year the Turkey Bucks program has supported the Marian House.

“We are humbled by the outpouring of support from Safeway and their customers through this annual giving drive.  This donation allows our community to help families and individuals in need directly,” said Andy Barton, CEO of Catholic Charities, which operates the Marian House.

Since 1985, the Marian House Soup Kitchen has been serving people who are hungry in downtown Colorado Springs.  Guests include struggling families, children, seniors on a fixed income, the working poor, veterans, people with disabilities, unsupported teens, and those who are homeless.

Catholic Charities Thanksgiving Dinner will be served Thursday, November 23, from 10:30 a.m. – 1 p.m.  All are welcome.

BY ROCHELLE SCHLORTT

The Life Skills & Career Development Center (LSCDC), a job coaching and placement program for individuals and families who are low-income, at risk, or experiencing homelessness, will move to a larger space in the Hanifen Center.  The program, which provides job skills training, financial literacy, and economic stability, began in 2015 and has placed clients in 346 jobs to date, with 145 placements just last year.

The new center will have triple the space for a new reception area with public computer internet access, space to store and secure personal items, more case management and coaching offices, an expanded computer lab, and a dedicated training room for classes, job fairs, and hiring events.  The professional workspace also incorporates housing screenings, procurement of worker identification documents (birth certificates and Colorado IDs), budget counseling, and utility assistance.

Marian House Works! job training program and the Peer Navigator Program offer coaching and real work experience for clients needing help in hard and soft skill development including health care navigation, building maintenance, custodial, and customer service, before being placed with an employment partner. The connection and hope that comes from these placements restore dignity, reduce stress, and enhance an individual’s social capital to help clients maintain the stability of long-term employment.

Client outcomes are exceptionally strong given the barriers most face finding and sustaining employment, including lack of stable housing, education, child care, and transportation.  Other obstacles include criminal background, gaps in employment, or experiencing homelessness.  Recent reporting indicates 48 percent of individuals are still on the job 90 days after placement, which is a testament to the strong employment partners who work with Catholic Charities to provide a hand up to people working toward a better life.

Rochelle Schlortt is the Chief Communications Officer at Catholic Charities of Central Colorado.

By Rochelle Schlortt/SPECIAL TO THE HERALD

This article is reprinted from the Colorado Catholic Herald – June 1, 2018 edition.

Pictured are:  The old Marian House Soup Kitchen from 1985 – 2005; Construction of the site of the new Marian House; The New Marian House opened in 2008.

Some of the people who come to Catholic Charities Marian House need a meal to live.  Others need a meal to survive — directing food dollars saved to rent or other necessities to remain in their homes.  It has been that way from the beginning when in 1970, Steve Handen began feeding people who were hungry out of his own home.  Thirteen meals were served that first day.

As those in need heard about this service, the numbers grew, requiring more space and volunteers.  The soup kitchen was housed in two church basements — Our Lady of Guadalupe Church and First Baptist Church — before St. Mary’s Cathedral welcomed the program to the Marian House in 1985.  The Marian House was a Victorian-style home that had once served as a convent, located at 14 W. Bijou Street.  The front of the building housed St. Mary’s Seniors Program, and the back became the soup kitchen.

Originally, there was some trepidation about the seniors’ program and the soup kitchen occupying the same space, Handen said, but the seniors became some of the soup kitchen’s most dedicated volunteers.

“Those people really stepped out of their comfort zone,” Handen said.  “They were moral supporters and sometimes financial supporters.”

Over the next decade or so, the services offered by the soup kitchen continued to grow.

“We never had any paid staff; it was all volunteer,” Handen said.  “It got to be an administrative challenge.”

In June 1994, Handen asked the leadership at Catholic Charities to consider taking over Marian House operations.  MaryAnn Stadjuhar, the executive assistant, was tasked with determining the best way to run the soup kitchen as a program of Catholic Charities.

“I began interviewing current volunteers and clients, community leaders, and members of the Bijou Community to determine what was working well, what improvements were needed, and cost implications for soup kitchen operations.  What I didn’t realize at the time was I was writing my new job description,” said Stadjuhar.

After securing some funds from the City of Colorado Springs and the United Way, and with Bishop Hanifen’s and the Board of Directors’ approval, Catholic Charities officially took control of Marian House in November 1994, with Stadjuhar in the role of the first soup kitchen director.  She was the only paid staff member, relying on volunteers and food donors to operate the kitchen.

The soup kitchen, then and now, could not operate without the thousands of volunteers who contribute their time, talent, and treasure to the mission.  In 1999, Frank Mora took on the role of Volunteer Manager, juggling the hundreds of volunteers needed to staff the kitchen.  Frank once said, “We’re not just feeding people; we’re filling them with hope.”  Today’s Volunteer Manager, Doug Rouse, uses technology to manage the thousands of people who volunteer annually.  Last year volunteers donated over 90,000 volunteer hours at a value of over $2.5 million.

Preparing meals at the old Marian House was difficult.  The small kitchen, common for homes built during that period, could reach temperatures in excess of 100 degrees in the summer.  Another room served as the dish room, where the commercial-grade dishwasher was located, along with a sink for volunteers to hand wash dishes.  The dining room was an “L” shape that could seat about 75 people at a time.  There was a family dining room down the hall as well as rooms for food storage and a small chapel that was used for memorial services.  Freezers and refrigerators lined the halls to accommodate the food necessary to deliver the daily meal.

In 1995, the Marian House caught on fire, destroying a part of the serving area of the building.  During reconstruction, bathrooms and shower facilities were expanded to meet increasing needs.  Catholic Charities expanded to the second floor of the Victorian building where clients could meet with case managers, the clothing closet took up multiple rooms for women’s and men’s clothing, a shoe room, and more.  Many of the rooms were converted to offices for staff and partner agencies.

By 1996, Marian House services included the meal program; a five-day-a-week medical clinic administered by SET of Colorado Springs; and a drop-in center that operated two days a week where clients could rest, shower, get a haircut, socialize and play games, attend meetings of Alcoholics Anonymous, or shop for clothes in the clothing closet.  Over the years, case management, emergency services such as food boxes, identification and referral services, counseling, community outreach, and a vibrant jobs program would be added.

In 2001, after serving as soup kitchen director for seven years and laying the groundwork for what would eventually become the Hanifen Center at Marian House, Stadjuhar retired.  At that time, Frank Crossen took over as director for two years, then Tom Corsentino was hired as the soup kitchen director until he retired in 2007.  It was during this time that the Catholic Charities Board of Directors began plans for a new Marian House.  The Victorian home was showing extensive wear, and the bunker-style building at the back was too small to accommodate the growth the organization was experiencing.

In 2005, after about $4 million was raised, a ground-breaking ceremony was held, and construction on Phase I of the Capital Campaign — a new soup kitchen — began.  Paul Konecny was hired as the soup kitchen director and orchestrated the move to the new facility without missing a serving day.

The new Marian House Soup Kitchen opened in June 2008 with a community-wide celebration where pancakes were served to almost 600 people who attended the ribbon-cutting ceremony.  Bishop Sheridan, in his address that day, said, “This is my proudest day as Bishop of the Diocese of Colorado Springs.”

In December 2014, the Marian House experienced a fire in the basement when a dryer unit combusted during the night, causing smoke and water damage throughout the facility.  The staff quickly jumped into action, making sack lunches for clients so no one would go without a meal.

In 2015, Jim Benavidez became the new Soup Kitchen Director when Konecny retired.  Today, Benavidez — along with three operations managers: Pat Gallob, Theo Reiter, and David Allee — oversees the preparation of the daily meal, the delivery of hundreds of tons of donated food annually, and the maintenance of the facility.

In May 2018, the last Capital Campaign bond payment was made, leaving the Marian House Complex debt-free — almost ten years to the day after its opening.  The new Marian House has been all that was dreamed of: a soup kitchen serving anyone in need; a commercial-grade kitchen allowing volunteers to prepare meals in comfort; a larger dining room so more people can be served at one time; and a new addition — the Hanifen Center at Marian House — to allow Catholic Charities to expand stability services to meet the ever-growing and changing needs in the Colorado Springs community.

Since taking on the challenge of running the soup kitchen, over 4.2 million meals have been served with the support of thousands of volunteers and donated millions of volunteer hours.  The Marian House is truly a community-wide ministry.

Rochelle Schlortt is the Chief Communications Officer for Catholic Charities.

Disabled Army Veteran, Roger Gaines, loves his country, is blessed by a great upbringing, and is thankful for God.  These are just a few topics he might bring up while socializing at the Marian House Soup Kitchen during lunch.  Roger served 11 1/2 years in the Army in various communication roles while working around the globe, from Little Rock, Arkansas, to Italy, to Ft. Hood, Texas, and finally to Colorado Springs, Colorado, where he says, “it’s home as far as I’m concerned.” He loves the mountains and the people, and he is forever grateful for the support systems in place at the Marian House and the Veteran Affairs (VA) office for keeping him off the streets.

As a disabled veteran living on a fixed income, Roger has found it difficult to make ends meet and maintain employment due to medical issues.  While he receives a VA Housing Voucher, lessening the budgeting burden, he also relies on the Marian House for meals, particularly when his limited food stamp allotment has been exhausted or weather inhibits his ability to get to a store.  Roger relies on a bike for transportation.

In addition to meals, Roger relies on the Marian House for social interaction.  He has formed friendships with the staff and patrons and says, “To me, the Marian House is invaluable because it feeds people.  They keep people’s stomachs full, and the food is good.  The location is perfect, too; it’s right where it needs to be.”

Several years ago, his outlook was not so secure.  As a result of not understanding how the VA deducts his medical co-pays, Roger was hit with the debits all at once from his disability check, resulting in not having enough money to pay rent.  He said, “If I had understood they were going to do this, I could have planned for it.” At the time, Roger’s landlord was understanding and had agreed to let him pay back the amount he owed over a few months, but then decided to stop accepting VA Vouchers altogether.  Roger was evicted because he still had $153 to repay.

An eviction is one the toughest barriers to overcome, even with a VA Housing Voucher, as almost no landlord will rent to someone with an eviction.  Recounting the story, Roger says, “It’s a catch-22.  It took me four months to get a new place.  I was getting hopeless.” He found himself at the Springs Rescue Mission because he didn’t “plan on sleeping outside if [he] doesn’t have to.” He reached out to everyone he could to get housed.  During this time, he ate many meals at the Marian House and visited with Client Services to review his options.  He also worked with the VA, and finally, Mt. Carmel Veterans Service Center was able to help him into an apartment complex just a block and a half from the Marian House.  His new place is small, but Roger “is grateful for his space, his new AC, and kitchenette.”

Roger Gaines was homeless for four months, and that is four months too long.  His life was placed on hold because of a series of events beyond his control.  Stably housed once again, Roger has aspirations of using his GI bill to enroll in school to study religion.  More importantly, he has returned to make sure he stays healthy by keeping his blood pressure where it needs to be and getting over gout, something that he felt he could not do when he was homeless.

Veteran homelessness has been a hot topic over the past few years.  In 2017, the U.S. saw a rise in homeless veterans for the first time in seven years, with 40,000 homeless veterans reported in the January 2017 National Point-in-Time survey.  For someone like Roger, resources such as the Marian House and the VA have helped fill the gaps while he worked toward stability.

Catholic Charities of Central Colorado announced today that Jeff Zearfoss, a volunteer with the organization since 2005, has been named the Catholic Charities USA (CCUSA) Volunteer of the Year for 2018.

Sister Donna Markham OP, PhD, President and CEO of CCUSA, said, “Jeff’s approach to volunteering transforms the routine task of preparing and serving a meal into an opportunity to help persons realize their inherent dignity.  Whether he is working with a client, another volunteer, or a Catholic Charities staff member, Jeff instills in everyone a sense of self-worth and value.”

During his tenure as a volunteer with Catholic Charities of Central Colorado, Mr. Zearfoss has led the “Wednesday Group” at the Marian House Soup Kitchen, comprised of 45 – 55 volunteers, who prepare and serve an average of more than 600 meals.  Additionally, he and his wife Melissa established a catering business, Common Cause Catering, which regularly employs individuals who have worked in the Catholic Charities jobs program – Life Skills and Career Development Center – which recently achieved a milestone of 300 jobs filled since its inception in July 2015.  Mr. Zearfoss was also an integral team member during Catholic Charities’ response to the Waldo Canyon and Black Forest fires in 2012 and 2013.

The CCUSA Volunteer of the Year Award has been given annually since 1998 to an individual who embodies the mission of CCUSA.  In that time, Catholic Charities of Central Colorado submitted nominations four times, and each of those nominees was named a top six finalist.

Jeff has done an interview with JustLove, which airs on SIRIUS XM Satellite Radio on The Catholic Channel 129.  His interview will air today, Friday, April 13, at 10 pm, Saturday, April 14, at 8 am, and Sunday, April 15, at 3 am Mountain Time.

Choosing to leave an abusive relationship can be one of the toughest choices a person can make.  It can be particularly scary and lonely when you are escaping to a community where you don’t know anyone.  Mary came to Colorado determined to turn her life around and make a fresh start.  She worked hard to get here, and in the process of seeking a better life, she found Catholic Charities.

Mary had researched the area and made arrangements to stay at a safe house.  There, she met with a case manager to help her get on the path to stability.  Her case manager directed her to Catholic Charities for bus passes, but she found so much more.  She found Catholic Charities was not just a place to go for resources, but was a resource, full of opportunities she could access immediately to begin her new life.

After meeting with a Catholic Charities case manager, Mary was directed to the Life Skills and Career Development Center (LSCDC), where she met Sherry, a Life Skills Instructor.  Mary says, “I felt that once I came [to Catholic Charities] and met Sherry, things were going to blossom for me,” and she was right.  Throughout her hardships, Mary never gave up.  As they worked through a plan which consisted of a number of goals to get Mary back on her feet, Sherry was most impressed that Mary was “always determined not to let her unfortunate circumstances stop her.  She took ownership of her life and never let herself be the victim again.”

With Catholic Charities’ assistance, Mary was able to take a course called, All About Dignity, which taught her how to take care of people in their homes.  Mary said, “I got way more out of the All About Dignity class than what [Catholic Charities] paid for it.” The skills she learned during her time with the LSCDC and from its resources “really empowered me to get up on my feet and gave me the confidence to go out and get employment.”

In April, shortly after the class ended, Mary began a part-time paid internship at a nearby senior day center, which she found through Employment First, an employment partner with LSCDC.  She has been able to use her deep passion for caregiving and the skills learned through the All About Dignity class to help her clients.  In late July, thanks to a couple from her church, she found an affordable apartment, which quickly became more of a home than just a place to live.  Catholic Charities helped her get settled by providing a home starter kit that included a variety of household goods and food.

Finding a new home and internship is not where Mary’s story ends.  In August, with financial help from Catholic Charities, she applied to a Certified Nursing Assistant (CNA) program and was accepted!  While still working at the internship, Mary completed the CNA course and graduated in September.  Then in October, she passed her CNA board.  During each step of this process, Mary would visit the LSCDC to seek advice.  She found a new family at Catholic Charities – one that advises, supports, and cheers for her, and she has tapped into all of the available resources.  She says, “This is the best thing that I’ve done since I’ve been here [in Colorado], to come to Catholic Charities because everything happened from here.”

As a certified CNA, Mary has agreed to work for six months with a partner of MGA Home Health but is already looking further into her future.  She stopped in at the LSCDC job fair in October to connect with Discover Goodwill’s HR recruiter to make sure her application for two CNA-related positions had successfully been submitted.  Not only has her self-esteem received a huge boost from her success and time with Catholic Charities, but she’s also very excited about the possibilities of the future.  “Here I am today; I’m employed, I have an apartment, I have a church family, and I have a family here at Catholic Charities, which really helped me get to where I am right now.”

“Catholic Charities has been a rock for me because of the people who made me feel welcome,” Mary says.  “I never felt defeated since I got here, because Sherry gave me the confidence to do what I needed to do.  Once I knew that I had a place to come and people to communicate my goals to, I felt that I could go out there and conquer the world,” and she did.